Help Center
Quick answers to the questions new astronauts ask most.
What is MilkyStar Slots?
MilkyStar is a free-to-play social casino. You play casino-style games with virtual coins for fun. No purchase is ever necessary to play.
What's the difference between Gold Coins and Sweepstar Coins?
Gold Coins are our free-play currency — play them any time, they have no cash value. Sweepstar Coins are promotional entries that can be collected free through daily bonuses, mail-in entry, and giveaways, or included free with eligible Gold Coin packages. Eligible Sweepstar Coin play may qualify for prize redemption under the official rules.
Do I have to buy anything?
No. NO PURCHASE NECESSARY. You can play free every day with daily bonuses, challenges, and free coin events. Optional Gold Coin packages exist for players who want more play time — what you get is always shown clearly before you choose.
How does redemption work?
Eligible Sweepstar Coin winnings can be redeemed once you meet the minimum shown in the app and complete a one-time identity verification. We show every step and your request's status from start to finish. See the official rules for full details.
Why do you verify my identity?
Verification protects you — it confirms you're eligible, of age, and the rightful owner of your account before any prize is issued. You'll only be asked once, and we explain what's needed up front.
Who can play?
Players must be 18 or older (21+ where required) and located in a supported U.S. jurisdiction. Availability depends on age and location; void where prohibited by law.
What is the invite code at registration?
MilkyStar is currently invite-based. Enter the 6-digit code from your invitation to create your account. Need one? Ask a friend in the Cluster of Stars or contact Support.
How do I set limits or take a break?
Purchase limits, cooling-off periods, and self-exclusion are available in your account settings or through Support — see our Responsible Social Play page.